Privacy Policy

General Statement Of Privacy

PDFSwitch("PDFSwitch", "Company", "we", "us", or "our") is committed to respecting your privacy. This privacy policy describes the information we collect from you, and how we use, share and protect that information. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@pdfswitch.io.

This privacy policy applies to all information collected through our website (such as https://pdfswitch.io), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).

What information do we collect?

Name and Contact Data. We collect your full name, email address, postal address, and other similar contact data you provide use.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Paddle.com Their privacy policy can be found here Paddle.com Privacy Link.
Technical, Usage, and Location Data. We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. We use cookies and similar technologies to collect some of this information.
3rd Party Platforms e may collect information when you interact with our service on third-party sites or platforms, such as analyticals sites. This may include information such as actions or the fact that you viewed or interacted with our content.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

How do we use your information?

To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
To deliver services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
To process payment. We share and use Payment Information with a third party to process your payments accordingly.
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To request feedback. We may use your information to request feedback and to contact you about your use of our Services.
To secure our services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
For other business purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

Payment Information

When you make a purchase on the Service, any credit card information you provide as part of your Payment Information is collected and processed directly by our payment processor Paddle through their Paddle Web Checkout service. We never receive or store your full credit card information. Paddle.com may use your Payment Information in accordance with their own Privacy Policy here: Paddle.com Privacy Link